Privacy policy

Last updated: 30 October 2026

Who we are

Home Design HQ Ltd, company number 08770138, is the controller of personal information collected through this website. You can contact us at info@homedesignhq.co.uk, by telephone on 0114 279 6100, or at 44-46 Savile Street, Sheffield S4 7UD.

Information we collect

When you submit a design consultation request, we collect the project and contact information you provide, including your name, email address, telephone number and postcode. We also collect limited technical and usage information when you consent to analytics or advertising cookies.

How we use information

• To respond to enquiries and provide requested design services.
• To manage enquiries in our customer relationship system and deliver enquiry emails.
• With your consent, to understand website use, measure marketing performance and improve our services.
• To protect the website, prevent spam and meet legal obligations.

Google Analytics and Google Tag Manager

We use Google Tag Manager to manage measurement tags. If you accept analytics cookies, Google Analytics 4 may collect information about how you use the website, such as pages viewed, interactions, device information and approximate location derived from your IP address. If you accept advertising cookies, Google services may also measure advertising performance and support advertising features. We do not send names, email addresses, telephone numbers, postcodes or consultation form contents to Google through our data layer.

Our lawful bases

We process consultation enquiries to take steps at your request before entering a contract and for our legitimate interests in responding to prospective customers. We rely on consent for non-essential analytics and advertising storage. You can withdraw that consent at any time using “Cookie settings” in the footer.

Service providers and international transfers

We use service providers for website hosting, enquiry email delivery, customer relationship management and, where you consent, Google analytics and advertising measurement. Some providers may process information outside the United Kingdom. Where required, appropriate safeguards are used for international transfers.

Retention and your rights

We keep information only for as long as reasonably necessary for the purpose collected and to meet legal requirements. Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to data portability. You may also withdraw consent at any time and complain to the UK Information Commissioner’s Office.

Contact us

For privacy questions or requests, email info@homedesignhq.co.uk.